Discover Vancouver & BC
Essential Information
The Government of Canada has put together a variety of helpful resources for fans and travellers planning a trip to Canada including information on travel documents and transportation, packing tips and advice for travelling within Canada and abroad.
If you are coming to British Columbia or Vancouver, there are also many resources to keep you safe and informed on your travels.
Emergencies
- The City of Vancouver issues public safety alerts for urgent and severe emergencies. Get emergency alerts delivered straight to your phone, download the Alertable App.
- Follow @EmergencyInfoBC or visit Emergency Info BC
- If you need an immediate response from police, fire, or ambulance, call 9-1-1. Learn more about when to call 9-1-1.
- Follow @VancouverPD to stay updated on police emergencies in Vancouver.
- Follow @rcmpgrcpolice for information on police emergencies in jurisdictions outside Vancouver like the YVR airport.
Non-emergency
- Call 8-1-1 to get free health information and advice when in BC. Translation services are available in over 130 languages. Learn more.
- For non-emergency health concerns, visit the HealthLinkBC website and use their interactive symptom checker.
- If you suspect someone has been poisoned by a medicine, chemical or other substance, call the Poison Control Centre at 604-682-5050 or 1-800-567-8911.
- Report a police non-emergency to Vancouver Police such as stolen or vandalised property to 604-717-3321. Learn more about non-emergency police incidents.
- For non-emergency services, information, or to report issues in Vancouver, call 3-1-1 or download the Van311 app. Get details on parks and recreation, cycling and e-scooters, or report noise, graffiti, and more.
Transportation
- Visit TransitLink.ca/alerts or sign up for Transit Alerts to be notified by text message (SMS) and/or email about disruptions, updates, or changes to the transit services you take.
- Plan your airport travel and check the status of your flight at yvr.ca
Consular Services
- Use the consular corps directory to find consular services in BC for your country